FAQ
Please see the frequently asked questions below and contact us if you have further questions or need assistance. We'll be happy to help you!:)
Digital Download
HOW DO I DOWNLOAD FILES?
=== PAYMENT COMPLETION PAGE===
Once payment is completed, a download button is created and displayed immediately. (most recommended)
=== PURCHASE CONFIRMATION EMAIL===
Download by clicking the "View Order" button shown in the purchase confirmation email.
=== LINK EMAIL===
Download link included in the email with the subject "Your downloads are ready" sent from delivery@shopify.com
HOW DO I GET JPG FILES FROM ZIP?
You can unzip it very easily by placing your mouse cursor over the ZIP file and double-clicking on it.
Printable Art
WHERE CAN I PRINT MY FILES?
For better results, we recommend using a local/online professional printing service capable of the fine art printing.
=== ONLINE PRINTING SERVICE ===
U.S. based: mpix.com | pictorem.com | posterjack.com | finerworks.com
Canada based: posterjack.ca | pictorem.com | henrysphotocentre.com
U.K. based: theprintspace.co.uk | beyondprint.co.uk
Australia based: codeice.com.au | posterfactory.com.au |
Germany based: whitewall.com | beyondprint.eu
* Send only files to print services, not links.
WHAT TYPE OF PAPER SHOULD I USE?
=== AT HOME ===
For best results at home, use:
- Heavyweight
- Matte Texture
- Ultra-white paper
- Smooth cardstock paper
=== PROFESSIONAL PRINTING SHOP ===
Some print shops offer printing services with a variety of paper texture options. They may offer Fine Art papers for Giclee Printing options, such as a linen-textured matte or a premium archival matte paper which will add an extra element of authentic art reproduction to your artwork. For best results, we recommend that you check with your print shop to determine which printing options are available.
CAN I USE MY PURCHASED ARTWORK FOR COMMERCIAL USE?
All artworks are intended for personal use only. Please do not share files or use them for resale or commercial purposes.
COPYRIGHT AND PRINTING
All artworks have been designed or remastered by our professional designers. All original sources used in the artwork are either public domain or used with permission from the artist. Therefore you will have no problem printing artwork purchased from mallang.com for personal use.
PAPER SIZE GUIDE
Your purchase includes high-resolution 300 dpi JPG files to print.
2:3 ratio file for
Inch: 4x6, 6x9, 8x12, 10x15, 12x18, 16x24, 20x30
Cm: 10x15, 20x30, 30x45, 40x60, 50x75
3:4 ratio file for
Inch: 6x8, 9x12, 12x16, 15x20, 18x24, 24x32
Cm: 15x20, 22x30, 30x40, 38x50, 45x60
4:5 ratio file for
Inch: 4x5, 8x10, 12x15, 16x20, 20x25, 24x30
Cm: 10x12, 20x25, 28x35, 30x38, 40x50
11:14 ratio file for
Inch: 11x14, 22x28
Cm: 28x36
ISO International paper ratio file for
50x70cm, A5, A4, A3, A2, A1
* For vintage art, files are provided in 5:7 ratio.
Contact
If you can't find the answer above, click the button below to go to the contact page.